Compare AI tools by category
Every tool we track, grouped by what it does — with live status, what it offers, pricing model and starting price in one readable table. Dead tools stay in the table on purpose: knowing what died is half the decision.
All categoriesAI Agents (72)AI Browsers (20)Chatbot (12)Code Assistant (8)Customer Support (24)Data & Analytics (7)Design & Graphics (47)Education (31)Healthcare (40)HR & Recruiting (24)Image Generation (11)Legal (19)Marketing (12)Music (12)No-code AI (72)Productivity (83)Sales (48)Sales intelligence (1)Search (23)Social Media (38)Translation (23)Video (34)Voice & Audio (50)Writing & Content (69)
Customer Support
24 tools · 17 still active
| Tool | Status | What it does | Pricing model | Starts at | Launched |
|---|---|---|---|---|---|
| ASAPP AutoAssist | 🟢Active | ASAPP AutoAssist is an AI agent-assistance product for customer-service contact centers. It analyzes conversations in real time and surfaces suggested respon… | Not recorded | — | — |
| Capacity | 🟢Active | Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticket… | Not recorded | — | — |
| Coveo | 🟢Active | Coveo is an enterprise AI search and relevance platform for websites, ecommerce, customer service, and workplaces. It uses search, recommendations, and gener… | Not recorded | — | 2005 |
| Cresta AI Agent | 🟢Active | Cresta AI Agent is an enterprise conversational AI product for contact centers. It automates customer interactions across voice and digital channels and can … | Not recorded | — | 2023 |
| Freddy AI for Customer Service | 🟢Active | Freshworks' AI layer for customer support, embedded in Freshdesk and related products. It provides conversational self-service, agent assistance, ticket summ… | Not recorded | — | 2018 |
| Gladly Sidekick | 🟢Active | Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to an… | Not recorded | — | 2023 |
| Gorgias AI Agent | 🟢Active | Gorgias AI Agent is an automated customer-support product for ecommerce brands. It connects with Gorgias helpdesk and store data to answer customer questions… | Not recorded | — | 2024 |
| Guru | 🟢Active | Guru is an enterprise knowledge management and AI search platform that connects company information across workplace apps. It supports verified knowledge, in… | Not recorded | — | 2013 |
| Help Scout AI | 🟢Active | Help Scout AI is a set of AI features built into Help Scout’s customer-support platform. It can draft and revise replies, summarize conversations, assist wit… | Not recorded | — | 2023 |
| Kustomer AI | 🟢Active | Kustomer AI is a suite of artificial intelligence features embedded in Kustomer’s customer-service CRM, including agent assistance, conversation summaries, s… | Not recorded | — | — |
| Lyro AI Agent | 🟢Active | Lyro is Tidio’s conversational AI agent for customer service. It uses a company’s support content to answer customer questions across connected channels and … | Not recorded | — | 2023 |
| Mavenoid | 🟢Active | Mavenoid is a support platform for companies that sell physical products. It combines automated troubleshooting, visual guidance, live video support, and ser… | Not recorded | — | 2017 |
| Netomi | 🟢Active | Netomi is an enterprise customer-service automation platform that uses AI agents to answer questions and resolve support requests across chat, messaging, ema… | Not recorded | — | 2015 |
| Observe.AI | 🟢Active | Observe.AI is a contact-center intelligence platform that records, transcribes, analyzes, and evaluates customer conversations. It supports quality assurance… | Not recorded | — | 2017 |
| Siena AI | 🟢Active | Siena is an AI customer-service platform that automates support interactions across channels such as email, chat, and social messaging. It is designed for co… | Not recorded | — | 2023 |
| Yuma AI | 🟢Active | Yuma AI provides an AI customer-support assistant for e-commerce businesses. It connects with help desks and commerce platforms to draft or automate response… | Not recorded | — | 2022 |
| Zendesk AI | 🟢Active | Zendesk AI is a suite of artificial intelligence features for customer and employee service. It includes AI agents, agent assistance, workflow automation, kn… | Not recorded | — | 2023 |
| Assistly | 🔴Shutdown / Dead | Assistly was a web-based customer support platform that combined email, chat, social media, and community interactions in one agent workspace. Salesforce acq… | Not recorded | — | 2010 |
| Cleverly | 🟡Acquired / Merged | Cleverly was an AI customer-service platform that analyzed support requests, helped agents find answers, and automated repetitive workflows. Zendesk acquired… | Not recorded | — | — |
| Directly | 🟡Acquired / Merged | Directly was a customer-support automation platform that combined AI-powered virtual agents with a network of product experts. It served enterprise support t… | Not recorded | — | 2011 |
| Eloquent Labs | 🟡Acquired / Merged | Eloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technol… | Not recorded | — | — |
| Solvvy | 🟡Acquired / Merged | Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support … | Not recorded | — | — |
| Stonly | 🟡Acquired / Merged | Stonly was a customer-service platform for interactive knowledge bases, contextual in-app guides, agent support tools, and AI-assisted answers. Customer-serv… | Not recorded | — | 2018 |
| Yext Search | 🔴Shutdown / Dead | Yext Search is an enterprise search product that uses a knowledge graph and natural-language processing to answer questions across websites, help centers, e-… | Not recorded | — | 2019 |