Guru
by Guru Technologies, Inc.
Guru is an enterprise knowledge management and AI search platform that connects company information across workplace apps. It supports verified knowledge, intranet pages, employee assistance, and customer support workflows.
Why Abandoned
Guru’s official website remains available and presents the product for sale, while recent official company materials document ongoing product releases and operations.
💵 Pricing & access
- Pricing model
- Not documented
- Starting at
- Not documented
- Official site
- Visit Guru →
🩺 Health Signals
- HTTP Status
- 200
- Response
- —
- SSL
- —
- Confidence
- 96%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Guru founded
Rick Nucci and Mitchell Stewart founded Guru in Philadelphia to help teams capture and access trusted company knowledge. The exact day and month are not clearly documented, so January 1 is used as a year-level placeholder.
Public launch and seed funding
Guru publicly launched its browser-based knowledge service and announced a $2.7 million seed round led by FirstMark Capital.
Series A funding
Guru announced an $8 million Series A led by Emergence Capital, with participation from FirstMark Capital.
Series B funding
Guru announced a $25 million Series B led by Thrive Capital, with participation from Emergence Capital and FirstMark Capital.
Series C funding
Guru announced a $30 million Series C led by Accel, bringing reported total funding at that point to $70 million.
Enterprise AI search expansion
Guru announced AI Enterprise Search, expanding the platform beyond its native knowledge base to search and answer questions from connected workplace applications.
🔄 Alternatives to Guru
ClickUp AI
🟢ActiveAI assistant integrated into ClickUp project management for task automation and writing.
Coda AI
🟢ActiveAI assistant within Coda docs for data analysis, writing, and workflow automation.
Notion AI
🟢ActiveNotion AI is the assistant layer inside Notion: drafting, summarizing, workspace Q&A, and AI-filled databases. Active and shipping in 2026.
Dropbox Dash
🟢ActiveDropbox Dash is an AI-powered universal search and knowledge-management product for finding, organizing, and asking questions about workplace content across connected apps and company sources.
🪦 Other dead Customer Support tools
Stonly
🟡Acquired / MergedStonly was a customer-service platform for interactive knowledge bases, contextual in-app guides, agent support tools, and AI-assisted answers. Customer-service software company Zendesk acquired Stonly in 2024.
Solvvy
🟡Acquired / MergedSolvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Eloquent Labs
🟡Acquired / MergedEloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technology and team were incorporated into Square’s broader AI efforts.
Cleverly
🟡Acquired / MergedCleverly was an AI customer-service platform that analyzed support requests, helped agents find answers, and automated repetitive workflows. Zendesk acquired the Lisbon-based company in 2021 and incorporated its technology into Zendesk products.
❓ Frequently Asked Questions
What is Guru AI used for?
Guru is used to organize company knowledge, search connected workplace applications, generate answers with AI, and surface verified information inside employees’ workflows. Customer support teams can use it to find approved product and policy guidance while handling cases.
Is Guru a customer support ticketing system?
No. Guru is primarily a knowledge management, enterprise search, and intranet platform. It can support service teams by supplying trusted answers, but it does not replace a dedicated help desk or ticketing platform.
How does Guru verify AI answers and company knowledge?
Guru combines AI-generated answers with source references and a verification workflow in which designated subject-matter experts review knowledge. Verification status helps users distinguish reviewed content, although answer quality still depends on source quality and governance.
What apps does Guru integrate with?
Guru connects with common workplace and support systems, including tools such as Slack, Microsoft Teams, Google Drive, Salesforce, and Zendesk. Available connectors and feature coverage may vary by plan and can change over time.
What are the best Guru alternatives?
Catalogue-listed alternatives include Notion AI and Coda AI for collaborative documents and knowledge, Dropbox Dash for cross-application search, and ClickUp AI for work management with AI-assisted knowledge features.