Netomi
by Netomi, Inc.
Netomi is an enterprise customer-service automation platform that uses AI agents to answer questions and resolve support requests across chat, messaging, email, voice, and other customer-service channels.
Why Abandoned
Netomi's official website remains available and presents its customer-service AI platform, while recent company materials document ongoing product development and partnerships.
💵 Pricing & access
- Pricing model
- Not documented
- Starting at
- Not documented
- Official site
- Visit Netomi →
🩺 Health Signals
- HTTP Status
- 200
- Response
- —
- SSL
- —
- Confidence
- 93%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Company founded
Puneet Mehta founded the company that became Netomi; public company profiles identify 2015 as its founding year.
Netomi raises $30 million Series B
Netomi announced a $30 million Series B led by Index Ventures, with participation from existing investors.
Netomi raises $30 million Series B extension
Netomi announced an additional $30 million financing led by WndrCo, bringing its reported total funding to $52 million at that time.
GPT-4-powered customer-service agent announced
Netomi introduced an updated AI agent designed to resolve customer-service requests using generative AI while integrating with enterprise support systems.
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ChatGPT
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Bard / Gemini
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🪦 Other dead Customer Support tools
Stonly
🟡Acquired / MergedStonly was a customer-service platform for interactive knowledge bases, contextual in-app guides, agent support tools, and AI-assisted answers. Customer-service software company Zendesk acquired Stonly in 2024.
Solvvy
🟡Acquired / MergedSolvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Eloquent Labs
🟡Acquired / MergedEloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technology and team were incorporated into Square’s broader AI efforts.
Cleverly
🟡Acquired / MergedCleverly was an AI customer-service platform that analyzed support requests, helped agents find answers, and automated repetitive workflows. Zendesk acquired the Lisbon-based company in 2021 and incorporated its technology into Zendesk products.
❓ Frequently Asked Questions
What is Netomi AI?
Netomi is an enterprise AI platform for automating customer service. Its AI agents can interpret customer requests, provide answers, complete supported workflows, and escalate cases to human agents when needed.
How does Netomi automate customer support?
Netomi connects with customer-service systems and knowledge sources, then uses AI agents to respond across channels such as chat, messaging, email, and voice. Automation scope depends on each company's integrations and configured workflows.
Does Netomi replace human customer-service agents?
Netomi is designed to automate repetitive or resolvable requests and hand off exceptions to human staff. Whether it reduces staffing needs depends on the organization, use case, and deployment.
What customer-support channels does Netomi support?
Netomi markets support across digital and voice channels, including chat, messaging, email, and voice. Exact availability and integrations should be confirmed with the vendor.
Is Netomi still active?
Yes. As of September 2026, Netomi's website remains online and describes an actively offered enterprise customer-service AI platform. Because private-company operations can change without broad public reporting, this status carries high but not absolute confidence.