Coveo
by Coveo Solutions Inc.
Coveo is an enterprise AI search and relevance platform for websites, ecommerce, customer service, and workplaces. It uses search, recommendations, and generative answering to retrieve and personalize information.
Why Abandoned
Coveo’s official website currently presents its search, recommendation, and generative AI products, and the company continues to publish investor materials and product updates.
💵 Pricing & access
- Pricing model
- Not documented
- Starting at
- Not documented
- Official site
- Visit Coveo →
🩺 Health Signals
- HTTP Status
- 202
- Response
- —
- SSL
- —
- Confidence
- 98%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Coveo founded
Louis Têtu, Laurent Simoneau, and Marco Hétu founded Coveo in Quebec City. Public company materials identify 2005 as its founding year; an exact incorporation or product-launch day is not consistently stated.
Coveo raises C$227 million
Coveo announced a C$227 million investment led by OMERS Growth Equity, with participation from existing investors, to support expansion of its AI-powered relevance platform.
Coveo becomes publicly traded
Coveo completed its initial public offering and began trading on the Toronto Stock Exchange under the symbol CVO.
Coveo acquires Qubit
Coveo completed its acquisition of Qubit, adding ecommerce personalization technology and expertise to its search and recommendation portfolio.
Coveo Relevance Generative Answering announced
Coveo introduced Relevance Generative Answering, a retrieval-augmented generative AI capability designed to produce answers grounded in enterprise content.
🔄 Alternatives to Coveo
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Cohere
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Bard / Gemini
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Microsoft Copilot
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🪦 Other dead Customer Support tools
Stonly
🟡Acquired / MergedStonly was a customer-service platform for interactive knowledge bases, contextual in-app guides, agent support tools, and AI-assisted answers. Customer-service software company Zendesk acquired Stonly in 2024.
Solvvy
🟡Acquired / MergedSolvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Eloquent Labs
🟡Acquired / MergedEloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technology and team were incorporated into Square’s broader AI efforts.
Cleverly
🟡Acquired / MergedCleverly was an AI customer-service platform that analyzed support requests, helped agents find answers, and automated repetitive workflows. Zendesk acquired the Lisbon-based company in 2021 and incorporated its technology into Zendesk products.
❓ Frequently Asked Questions
What is Coveo used for?
Coveo is used to add AI-powered search, recommendations, personalization, and generative answers to customer-service portals, ecommerce sites, digital experiences, and employee knowledge systems.
Does Coveo offer AI for customer support?
Yes. Coveo supports customer-service use cases such as self-service search, case deflection, agent knowledge discovery, recommendations, and answers generated from governed enterprise content.
Is Coveo a generative AI platform?
Coveo includes generative AI through Relevance Generative Answering, but its broader platform also covers enterprise search, machine-learning relevance, recommendations, analytics, and personalization.
Who founded Coveo?
Coveo was founded in Quebec City in 2005 by Louis Têtu, Laurent Simoneau, and Marco Hétu.
Is Coveo still active?
Yes. Coveo remains active, operates its official product website, and is publicly traded on the Toronto Stock Exchange under the symbol CVO.