Results for "customer-support"

Search by tool name, category, or pricing. 12 tools found.

Chatfuel

🟢Active

Chatfuel is a no-code platform for building and automating business messaging agents. It supports customer communication, lead qualification, sales, and support workflows across channels including WhatsApp and Instagram.

No-code AI

Coveo

🟢Active

Coveo is an enterprise AI search and relevance platform for websites, ecommerce, customer service, and workplaces. It uses search, recommendations, and generative answering to retrieve and personalize information.

Customer Support

Capacity

🟢Active

Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticketing, voice, and contact-center integrations.

Customer Support

Help Scout AI

🟢Active

Help Scout AI is a set of AI features built into Help Scout’s customer-support platform. It can draft and revise replies, summarize conversations, assist with knowledge-base content, and support automated customer answers.

Customer Support

Gorgias AI Agent

🟢Active

Gorgias AI Agent is an automated customer-support product for ecommerce brands. It connects with Gorgias helpdesk and store data to answer customer questions and perform supported actions across service channels.

Customer Support

Chatbase

🟢Active

Chatbase is a no-code platform for creating AI support agents trained on a company’s websites, documents, and other data. Agents can be embedded on sites, connected to messaging channels, and integrated with business tools.

No-code AI

Solvvy

🟡Acquired / Merged

Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.

Customer Support

Landbot

🟢Active

Landbot is a no-code platform for building conversational experiences for websites, WhatsApp, and other messaging channels. It supports visual workflow design, integrations, lead capture, customer service, and AI-powered agents.

No-code AI

Gladly Sidekick

🟢Active

Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.

Customer Support

Yuma AI

🟢Active

Yuma AI provides an AI customer-support assistant for e-commerce businesses. It connects with help desks and commerce platforms to draft or automate responses using store data, policies, and prior conversations.

Customer Support

Ultimate

🟡Acquired / Merged

Ultimate was a customer-support automation platform that used conversational AI to resolve requests across chat, email, and social channels. Zendesk acquired the company in 2024 and integrated its technology into Zendesk AI.

AI Agents

Forethought

🟢Active

Forethought is an AI customer-support platform offering agents for ticket resolution, triage, assistance, and analytics. Its products integrate with help desks to automate responses and support workflows.

AI Agents