Search by tool name, category, or pricing. 6 tools found.
Netomi is an enterprise customer-service automation platform that uses AI agents to answer questions and resolve support requests across chat, messaging, email, voice, and other customer-service channels.
Lyro is Tidio’s conversational AI agent for customer service. It uses a company’s support content to answer customer questions across connected channels and can hand conversations to human agents when needed.
Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.
ASAPP AutoAssist is an AI agent-assistance product for customer-service contact centers. It analyzes conversations in real time and surfaces suggested responses, relevant knowledge, and workflow guidance to human agents.
Cresta AI Agent is an enterprise conversational AI product for contact centers. It automates customer interactions across voice and digital channels and can transfer conversations to human agents when needed.
Zendesk AI is a suite of artificial intelligence features for customer and employee service. It includes AI agents, agent assistance, workflow automation, knowledge tools, quality assurance, and analytics within Zendesk’s service platform.