Search by tool name, category, or pricing. 6 tools found.
Kustomer AI is a suite of artificial intelligence features embedded in Kustomer’s customer-service CRM, including agent assistance, conversation summaries, suggested replies, self-service automation, routing, and support workflow tools.
Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.
Freshworks' AI layer for customer support, embedded in Freshdesk and related products. It provides conversational self-service, agent assistance, ticket summaries, suggested replies, and automation for support workflows.
Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Mavenoid is a support platform for companies that sell physical products. It combines automated troubleshooting, visual guidance, live video support, and service workflows for customers and support teams.
A self-service data preparation platform that let business and analytics users combine, clean, shape, and govern data through a visual interface. DataRobot acquired Paxata in December 2019.