Search by tool name, category, or pricing. 7 tools found.
Coveo is an enterprise AI search and relevance platform for websites, ecommerce, customer service, and workplaces. It uses search, recommendations, and generative answering to retrieve and personalize information.
Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticketing, voice, and contact-center integrations.
Help Scout AI is a set of AI features built into Help Scout’s customer-support platform. It can draft and revise replies, summarize conversations, assist with knowledge-base content, and support automated customer answers.
Gorgias AI Agent is an automated customer-support product for ecommerce brands. It connects with Gorgias helpdesk and store data to answer customer questions and perform supported actions across service channels.
Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.
Yuma AI provides an AI customer-support assistant for e-commerce businesses. It connects with help desks and commerce platforms to draft or automate responses using store data, policies, and prior conversations.