Search by tool name, category, or pricing. 6 tools found.
Netomi is an enterprise customer-service automation platform that uses AI agents to answer questions and resolve support requests across chat, messaging, email, voice, and other customer-service channels.
Assistly was a web-based customer support platform that combined email, chat, social media, and community interactions in one agent workspace. Salesforce acquired the company and later rebranded the service as Desk.com.
Eloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technology and team were incorporated into Square’s broader AI efforts.
Siena is an AI customer-service platform that automates support interactions across channels such as email, chat, and social messaging. It is designed for commerce brands and connects with help desks and business systems.
Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticketing, voice, and contact-center integrations.
Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.