Search by tool name, category, or pricing. 6 tools found.
Ada is an enterprise customer-service automation platform for deploying AI agents across digital and voice channels. It integrates with business systems to answer questions and resolve support requests.
Ultimate was a customer-support automation platform that used conversational AI to resolve requests across chat, email, and social channels. Zendesk acquired the company in 2024 and integrated its technology into Zendesk AI.
Levity was a no-code AI automation platform for classifying text, images, and documents and connecting predictions to business workflows. The company was acquired by messaging automation provider Gorgias in 2023.
Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticketing, voice, and contact-center integrations.
Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.
Directly was a customer-support automation platform that combined AI-powered virtual agents with a network of product experts. It served enterprise support teams before being acquired by Movate, formerly CSS Corp, in 2022.