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Eloquent Labs developed conversational artificial intelligence for customer-service interactions. The company was acquired by Square in 2019, and its technology and team were incorporated into Square’s broader AI efforts.
Capacity is an AI-powered support automation platform for customers and employees. It combines a knowledge base, conversational assistants, workflows, ticketing, voice, and contact-center integrations.
Solvvy was a customer-support automation platform that used conversational AI and self-service tools to answer customer questions, route issues, and support service teams. Zoom acquired the company in 2022.