Salesforce Agentforce

by Salesforce

🟢Active

Salesforce Agentforce is a platform for building and deploying autonomous AI agents across sales, service, marketing, and commerce workflows, using Salesforce data, automation, security controls, and integrations.

AI AgentsFounded by SalesforceVisit website →
🔍 Last checked: 9/19/2026 · Confidence: 98%

Why Abandoned

Salesforce continues to market Agentforce on its official product site and has expanded the platform through subsequent releases and product announcements.

💵 Pricing & access

Pricing model
Not documented
Starting at
Not documented
Official site
Visit Salesforce Agentforce

🩺 Health Signals

1d ago
HTTP Status
200
Response
SSL
Confidence
98%
Domain expires
Last content change
Last tweet
API status

📅 Timeline

2024-09-12

Agentforce announced

Salesforce introduced Agentforce, describing it as a suite for organizations to build, customize, and deploy autonomous AI agents across business functions.

2024-09-17

Agentforce showcased at Dreamforce 2024

Salesforce presented Agentforce at Dreamforce and announced plans for general availability of Agentforce for Service and Sales in October 2024.

2024-10-29

Agentforce became generally available

Salesforce announced general availability of Agentforce, including tools for configuring agents with business topics, actions, instructions, data, and guardrails.

2024-12-17

Agentforce 2.0 announced

Salesforce announced Agentforce 2.0 with an expanded skills library, Slack integration, improved agent-building tools, and enhanced reasoning and retrieval capabilities.

2025-03-05

Agentforce 2dx announced

Salesforce introduced Agentforce 2dx, extending agents beyond chat interfaces so they could operate proactively within workflows and applications.

🔄 Alternatives to Salesforce Agentforce

🪦 Other dead AI Agents tools

Frequently Asked Questions

What is Salesforce Agentforce?

Salesforce Agentforce is an enterprise platform for creating and deploying AI agents that can perform tasks across Salesforce applications and connected business systems.

How does Salesforce Agentforce work?

Organizations configure agents with topics, instructions, actions, business data, and guardrails. The agents use Salesforce's reasoning layer, Data Cloud, Flow, APIs, and integrations to interpret requests and execute approved tasks.

What can Salesforce Agentforce be used for?

Common uses include answering customer questions, resolving service cases, qualifying sales leads, supporting employees, assisting shoppers, and automating multi-step CRM workflows.

Is Salesforce Agentforce the same as Einstein Copilot?

No. Agentforce succeeded and expanded Salesforce's earlier Einstein Copilot positioning, emphasizing configurable autonomous agents that can reason and take actions across business workflows.

Is Salesforce Agentforce still active?

Yes. Salesforce continues to offer and update Agentforce as an active product platform. Its official website and ongoing release announcements indicate continued development.