9 tools found
Hyperlight was an AI-agent startup focused on automating customer-service workflows for businesses. Public reporting indicates that the company was acquired by Cresta in 2024 to strengthen Cresta's AI capabilities.
DigitalGenius provides an AI-powered customer service platform for retailers and e-commerce brands. It combines conversational automation, agent assistance, and workflow tools to resolve support requests across digital channels.
Replicant provides AI-powered contact-center software that automates customer-service conversations across voice and messaging, supports agent workflows, and offers analytics and integrations for enterprise support operations.
Parloa provides an enterprise conversational AI platform for automating customer-service calls with AI agents. Its software supports voice interactions, contact-center integrations, monitoring, and human handoffs.
PolyAI develops enterprise conversational AI agents for customer-service phone calls. Its platform supports natural-language voice interactions and integrates with contact-center and business systems.
Cognigy is an enterprise conversational AI platform for building and operating customer-service AI agents across voice and digital channels, with contact-center integrations, orchestration tools, analytics, and human-agent assistance.
Ada is an enterprise customer-service automation platform for deploying AI agents across digital and voice channels. It integrates with business systems to answer questions and resolve support requests.
Sierra is an enterprise customer-service platform for building AI agents that interact with customers across channels, connect to business systems, follow company policies, and complete service tasks.
Decagon provides generative AI agents for enterprise customer support. Its platform connects with support systems and data sources to automate conversations and assist customer-service operations.