Parloa
by Parloa GmbH
Parloa provides an enterprise conversational AI platform for automating customer-service calls with AI agents. Its software supports voice interactions, contact-center integrations, monitoring, and human handoffs.
Why Abandoned
Parloa's official website remains operational and the company announced a $350 million Series D financing in May 2025, supporting an active status.
🩺 Health Signals
- HTTP Status
- 200
- Response
- —
- SSL
- —
- Confidence
- 98%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Company founded
Malte Kosub and Stefan Ostwald founded Parloa in Berlin. Public sources consistently identify 2018 as the founding year; the exact day is not clearly documented.
€20 million Series A announced
Parloa announced a €20 million Series A led by EQT Ventures, with participation from Newion and Senovo.
$66 million Series B announced
Parloa raised $66 million in a Series B led by Altimeter Capital, with participation from EQT Ventures, Newion, Senovo, and Mosaic Ventures.
$120 million Series C announced
Parloa announced a $120 million Series C led by Durable Capital Partners, valuing the company at $1 billion.
$350 million Series D announced
Parloa announced a $350 million Series D led by General Catalyst, reporting a $3 billion valuation.
🔄 Alternatives to Parloa
Botpress
🟢ActiveBotpress is a platform for building, testing, deploying, and monitoring AI agents and conversational applications. It combines a visual development environment with integrations, APIs, knowledge bases, and hosted runtime infrastructure.
Dify
🟢ActiveDify is an open-source platform for building, testing, deploying, and monitoring generative AI applications and agents. It provides visual workflows, model-provider integrations, retrieval pipelines, prompt tools, APIs, and observability.
ElevenLabs
🟢ActiveAI voice synthesis platform known for extremely realistic and expressive voice cloning.
Lindy
🟢ActiveLindy is a no-code platform for creating AI agents, called Lindies, that can perform business workflows across email, meetings, customer support, sales, and connected applications.
🪦 Other dead AI Agents tools
Sweep
🟠Possibly DeadSweep was an AI coding agent that converted GitHub issues and bug reports into proposed code changes and pull requests. Its original product was later discontinued as the team shifted to an AI-assisted JetBrains coding plugin.
Ultimate
🟡Acquired / MergedUltimate was a customer-support automation platform that used conversational AI to resolve requests across chat, email, and social channels. Zendesk acquired the company in 2024 and integrated its technology into Zendesk AI.
Hyperlight
🟡Acquired / MergedHyperlight was an AI-agent startup focused on automating customer-service workflows for businesses. Public reporting indicates that the company was acquired by Cresta in 2024 to strengthen Cresta's AI capabilities.
Sana Agents
🟡Acquired / MergedSana Agents is an enterprise AI agent platform from Sana Labs for creating and deploying agents that work with organizational knowledge, connect to business systems, and automate research, analysis, and recurring workflows.
❓ Frequently Asked Questions
What is Parloa AI?
Parloa is an enterprise conversational AI platform used to create and operate AI agents for customer-service interactions, particularly voice calls.
How does Parloa automate customer service calls?
Parloa's AI agents interpret callers' requests, respond in natural language, connect with enterprise systems, and transfer conversations to human representatives when needed.
Who founded Parloa?
Malte Kosub and Stefan Ostwald founded Parloa in Berlin in 2018.
Is Parloa still active?
Yes. Its website is live, and the company announced a $350 million Series D financing in May 2025.
What are alternatives to Parloa?
Catalogue-listed alternatives include Botpress and Dify for building conversational agents, Lindy for AI-agent workflows, and ElevenLabs for voice AI infrastructure. Their product scope differs from Parloa's enterprise contact-center focus.