Decagon
by Decagon AI, Inc.
Decagon provides generative AI agents for enterprise customer support. Its platform connects with support systems and data sources to automate conversations and assist customer-service operations.
Why Abandoned
Decagon’s official website is operational and the company announced a $131 million Series C financing in June 2025, alongside continued product and business expansion.
🩺 Health Signals
- HTTP Status
- 200
- Response
- —
- SSL
- —
- Confidence
- 96%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Decagon founded
Jesse Zhang and Ashwin Sreenivas founded Decagon in 2023 to build generative AI agents for enterprise customer support.
Stealth exit and $35 million funding disclosed
Decagon emerged from stealth and announced $35 million in combined seed and Series A financing, including a $30 million Series A led by Accel with participation from a16z.
$65 million Series B announced
Decagon announced a $65 million Series B led by Bain Capital Ventures, valuing the company at $650 million according to TechCrunch.
$131 million Series C announced
Decagon announced a $131 million Series C led by Accel and Andreessen Horowitz’s Growth Fund, with participation from existing investors and Avra.
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❓ Frequently Asked Questions
What is Decagon AI?
Decagon is an enterprise AI platform that builds and operates generative AI agents for customer support and customer-experience workflows.
What does Decagon AI do for customer support teams?
Decagon’s agents can handle customer conversations across support channels, connect to company systems and knowledge, execute supported actions, and escalate cases when human help is needed.
Who founded Decagon?
Decagon was founded in 2023 by Jesse Zhang and Ashwin Sreenivas.
How much funding has Decagon raised?
Public announcements disclose $35 million across seed and Series A rounds, a $65 million Series B, and a $131 million Series C. These announced rounds total $231 million.
Is Decagon still active?
Yes. Its website remains available, and Decagon announced a $131 million Series C in June 2025 to expand its enterprise AI-agent platform.