Search by tool name, category, or pricing. 6 tools found.
Freshworks' AI layer for customer support, embedded in Freshdesk and related products. It provides conversational self-service, agent assistance, ticket summaries, suggested replies, and automation for support workflows.
Zendesk AI is a suite of artificial intelligence features for customer and employee service. It includes AI agents, agent assistance, workflow automation, knowledge tools, quality assurance, and analytics within Zendesk’s service platform.
Kustomer AI is a suite of artificial intelligence features embedded in Kustomer’s customer-service CRM, including agent assistance, conversation summaries, suggested replies, self-service automation, routing, and support workflow tools.
Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.
DigitalGenius provides an AI-powered customer service platform for retailers and e-commerce brands. It combines conversational automation, agent assistance, and workflow tools to resolve support requests across digital channels.
Cognigy is an enterprise conversational AI platform for building and operating customer-service AI agents across voice and digital channels, with contact-center integrations, orchestration tools, analytics, and human-agent assistance.