Search by tool name, category, or pricing. 5 tools found.
Freshworks' AI layer for customer support, embedded in Freshdesk and related products. It provides conversational self-service, agent assistance, ticket summaries, suggested replies, and automation for support workflows.
Zendesk AI is a suite of artificial intelligence features for customer and employee service. It includes AI agents, agent assistance, workflow automation, knowledge tools, quality assurance, and analytics within Zendesk’s service platform.
Kustomer AI is a suite of artificial intelligence features embedded in Kustomer’s customer-service CRM, including agent assistance, conversation summaries, suggested replies, self-service automation, routing, and support workflow tools.
ASAPP AutoAssist is an AI agent-assistance product for customer-service contact centers. It analyzes conversations in real time and surfaces suggested responses, relevant knowledge, and workflow guidance to human agents.
Gladly Sidekick is an AI customer-support product for automating self-service and assisting service teams. It uses customer context and brand knowledge to answer requests and can hand conversations to human agents.