Search by tool name, category, or pricing. 4 tools found.
Convin is an AI conversation-intelligence platform for contact centers and sales teams. It records and analyzes customer calls, supports agent coaching, automates quality assurance, and surfaces conversation insights.
Balto provides real-time guidance for contact-center agents during live customer calls. Its platform analyzes conversations, surfaces prompts and compliance cues, and gives managers tools for coaching and quality assurance.
Observe.AI is a contact-center intelligence platform that records, transcribes, analyzes, and evaluates customer conversations. It supports quality assurance, agent coaching, compliance monitoring, and conversational analytics.
Zendesk AI is a suite of artificial intelligence features for customer and employee service. It includes AI agents, agent assistance, workflow automation, knowledge tools, quality assurance, and analytics within Zendesk’s service platform.