Convin
by Convin
Convin is an AI conversation-intelligence platform for contact centers and sales teams. It records and analyzes customer calls, supports agent coaching, automates quality assurance, and surfaces conversation insights.
Why Abandoned
Convin’s official website is available and presents its conversation-intelligence, automated quality-management, and agent-assistance products. Recent company posts also indicate continuing product operations.
💵 Pricing & access
- Pricing model
- Not documented
- Starting at
- Not documented
- Official site
- Visit Convin →
🩺 Health Signals
- HTTP Status
- 200
- Response
- —
- SSL
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- Confidence
- 95%
- Domain expires
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- Last content change
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- Last tweet
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- API status
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📅 Timeline
Convin founded
Convin was founded in Bengaluru by Ashish Santhalia, Durgesh Samariya, Bharat Patidar, and Suyash Agarwal to build AI-powered conversation intelligence for customer-facing teams.
Seed funding announced
Convin announced a $2.1 million seed round led by Kalaari Capital, with participation from Good Capital, Plan B Innovations, and angel investors.
Series A funding announced
Convin raised $6.5 million in a Series A round led by India Quotient, with participation from existing investors Kalaari Capital, Good Capital, and other backers.
🔄 Alternatives to Convin
Fireflies.ai
🟢ActiveAI notetaker that automatically records, transcribes, and analyzes voice conversations.
Gong.io
🟢ActiveRevenue intelligence platform using AI to analyze sales conversations and provide insights.
Grain
🟢ActiveAI meeting recorder that captures and shares key moments from video calls.
Otter.ai
🟢ActiveAI meeting assistant that records, transcribes, and summarizes meetings in real-time.
🪦 Other dead Sales tools
BoostUp.ai
🟡Acquired / MergedBoostUp.ai was a revenue intelligence and operations platform that used AI to analyze sales activity, inspect pipelines, forecast revenue, and support account planning. The company was acquired by sales technology provider Cision in 2024.
Revenue.io
🟡Acquired / MergedRevenue.io is a sales engagement and conversation intelligence platform that provides AI-assisted calling, coaching, lead prioritization, and activity capture for revenue teams using CRM workflows.
ExecVision
🟡Acquired / MergedExecVision was a conversation-intelligence platform for sales and customer-facing teams. It recorded, transcribed, analyzed, and surfaced coaching insights from calls. Mediafly acquired the company in 2021 and incorporated its technology into Mediafly Intelligence360.
Refract
🟡Acquired / MergedRefract was a sales conversation intelligence and coaching platform that recorded and analyzed calls, highlighted coachable moments, and helped sales teams review performance. Allego acquired the company in 2020.
❓ Frequently Asked Questions
What is Convin AI?
Convin is an AI conversation-intelligence platform that analyzes customer interactions for contact centers and sales organizations. Its tools cover call analysis, automated quality management, agent coaching, and real-time assistance.
How does Convin help sales and contact-center teams?
Convin can record or ingest customer conversations, transcribe and analyze them, score interactions against quality criteria, identify coaching opportunities, and surface trends across agents and calls.
Does Convin provide automated call quality assurance?
Yes. Convin markets an automated quality-management product designed to evaluate customer conversations at scale against configurable scorecards and compliance or performance criteria.
Does Convin offer real-time agent assistance?
Yes. Convin offers real-time agent-assist capabilities intended to provide prompts, guidance, and relevant information to agents while customer conversations are in progress.
What are the best alternatives to Convin?
Catalogue-listed alternatives include Gong for revenue intelligence, Grain for meeting recording and highlights, Fireflies.ai for meeting transcription and analysis, and Otter.ai for transcription and meeting notes.