2 tools found
Ultimate was a customer-support automation platform that used conversational AI to resolve requests across chat, email, and social channels. Zendesk acquired the company in 2024 and integrated its technology into Zendesk AI.
Cognigy is an enterprise conversational AI platform for building and operating customer-service AI agents across voice and digital channels, with contact-center integrations, orchestration tools, analytics, and human-agent assistance.